My family and I go through 6-8 gallons of milk per week....yep, you read that right....per week. That is a lot of cash to dump into the dairy industry.
I usually buy Borden, though coupons can get me to buy a different brand from time to time.
Anyway, last week, I bought about 4 gallons and put in my fridge as normal. We drank one gallon. I then opened up a gallon. I poured it into one of my children's cups...there were small "chunkies" floating in it. EWWW :-( Since the cup was being recycled, I assumed the cup was worse off than I thought, I dumped the milk, grabbed a clean one and poured some milk in the new cup....there were chunkies in this as well.
WHAT?!?! I couldn't believe the milk wasn't fresh. There are a few things I'm crazy about....."sell by" dates are in that category....to me, "sell by" means "drink by." I KNEW I hadn't bought old milk....so crazed am I with the dates, that I often dig for the latest date. The sell by date was August 23....it was only the 13th.
Now I'm not one to call and complain....no really.....stop "guffawing" I really don't just call and complain. I just suck it up. BUT, milk is expensive and I go through so much. We called Borden and left a message. We were supposed to hear yesterday from a representative.
We didn't. I can't say that I was surprised...they ARE a big company and it's just ONE GALLON.
Today, they called. Not only did they call, but without any question or desire for the scenario, asked where I lived and said they were bringing me some milk.
"That's really not necessary, but I do appreciate it."
"Ma'am. It IS necessary and I will call you in 15 minutes when I'm on my way to your home."
Well.....he called in 10 minutes, showed up 15 minutes after that with 1 gallon of white milk and 1/2 gallon of chocolate milk.
We are sealed as "CUSTOMERS FOR LIFE."
Buy Borden...they treat their customers well.